Sunday, November 30, 2003

Let Hospitals Take Control

Seldom does a week go by without another story in the media about the financial woes of our public hospital system.

The latest indicator is the Auditor-General's report released last week which found that 15 of Victoria's public hospitals currently face "financial difficulties" and that a further 22 hospitals have unfavourable financial results.  In aggregate, the report found that the public hospital sector recorded an operating deficit of $121 million, and that the large metropolitan hospitals experienced the largest deficits.

Clearly this is not sustainable;  however the problem is not a lack of overall funding or staff, but rather centralised control.

The Bracks Government has pumped an additional $1.7 billion into the hospital system over the last four years representing an average increase in spending of 5 per cent annum in real per capita terms.

The Bracks government has also hired nearly 3,500 additional nurses.  The additional staff has allowed hospitals to open wards and reduce waiting lists.  The costs of the additional staff are covered in full with the payments made to the hospitals.

Additionally, the public hospital system has benefited from the growth in privately health insurance.  Since the introduction of the 30 per cent rebate and associate incentives, the up-take of private insurance has increased by half to 45 per cent of the population.  Professor Ian Harper of the Melbourne Business School recently estimated that this rise in private insurance has injected an additional $1 billion into the health system.  Moreover, he found the public hospital system to be a major beneficiary both in the form of reduction in demand and additional funding from private patients using public services.

The central reason for the deficit is the failure of the State government to include the costs of depreciation in its payments to the hospitals.  The Health Department's rationale is that it needs control over the capital works spending.  While it does need a coordinating role to avoid unnecessary duplication, it does not need control over the up-keep of existing equipment.  Faced with a lack of cash for repair and maintenance, hospitals managers face the choice of either allow existing assets to run down or to run deficits.  They have chosen the later.

Another major impediment to effective management of hospital resources is the centralised control over the workplace.  Staffing costs make up over 60 per cent of the costs of a hospital.  Moreover, to be effective and efficient, hospitals require a great deal of flexibility in the rostering and movement of staff, particularly the nursing staff who are the back bone of any hospital.

However, the Bracks Government has effectively taken control over staffing levels away from hospitals.  In 2000, it negotiated an enterprise agreement which applied to all hospitals that specified a fixed ratio of 4 patients to each nurse.  This ratio applies across all hospitals, hospitals wards and times of day.  In short, it removed from the managers' control the single most crucial factor in the effective operation of a hospital.

The large hospital deficits are thus not a symptom of a lack of funds but of an inflexible, centralised system.


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Saturday, November 29, 2003

The Leadership of the Labor Party

Simon Crean is no Steve Waugh -- he could not plead for one more summer at the top.  He did not score enough runs, or take enough wickets, or enough catches ... It appears that the selectors, in this case the caucus, are about to dismiss him.  The caucus want to use the summer, and the party's National Conference in January, to regroup.  It is a good strategy.

Trouble is, who will replace Crean?  Who can defeat John Howard and his government?  The answer to the second question is easier than the first.  Only the Howard government, or some extraordinary circumstance, can defeat the Howard government.  Labor cannot.

So the change of leadership is a defensive move.  Labor fears a rout under Crean, it may be avoided under someone else, but not anyone else.  Only Mark Latham is credible as the alternative leader, and he will need two shots at it.  The election of Kim Beazley would be a sure sign that the party has given up even the pretence of the hunt for government.  Kevin Rudd is a very good performer, but is unknown outside Queensland.  I presume Jenny Macklin will remain as deputy, the Left would not move against Crean without that guarantee.  I presume there will be just one candidate come next Tuesday, the party is very good at that sort of thing.

Mark Latham has some Keatingesque attributes, without the esque.  In other words, he and his ideas are unrefined, but so was Keating in the early days in Treasury.  And remember the years immediately before the 1983 election.  He was shadow minister for Minerals and Energy, developing a policy that wanted to "supervise", "tax" and "control" the entire sector.  Remember the plans for the National Energy Commission, and the Australian Hydrocarbon Corporation!  Crazy stuff when you look back, but he learned so quickly and well in the job as Treasurer, he ditched the lot.  Latham is also a fast learner.

Beazley and Kevin Rudd are highly intelligent and capable politicians but they do not have a capacity to develop and carry a message.

As to the message.

You can forget the vision stuff.  The constituents want specific products from the Commonwealth, not a vision.  Leave that to the broadsheets and the academy.  Pack your kit bag with specifics and sell them.  Make sure there are tax cuts for all, do not touch gimmicks like medical tag teams rushing to understaffed public hospitals.  If the government and the prime Minister are right, then say so.  Talk TAFE, not just universities;  devise a state-by-state strategy.  Drop the McHale's navy stuff with the Coast Guard.  Do not fall for the intergenerational inequity gambit either, or a population policy.

The message is, government can help, but it is not there to run you life.

Think credibility, credibility, credibility.

That means not talking publicly to some people.  Stay away from your new party president Carmen Lawrence.  The Hawke-Wran Review had a bad day when they dreamed up the direct election of party President.  It is not a mass party boys, it just a preselection school.  Carmen Lawrence may have received 6,000 votes in the presidential election, but King and Turnbull stacked almost that many into Wentworth in a couple of weeks!

Policy is made elsewhere.  Which by the way means you should also stay away from Tim Costello, stay away from Peter Garrett, and stay off the ABC.  Choose carefully whom you meet.  Real people who can help carry your story, not psuedo-politicians who want to sell you their story.

There is plenty of talent on the front bench, though it could have been a lot better if at least six members past their prime had retired at the last election and the party had trialled some new players.  Bring back Steven Smith, move Wayne Swan, if only to stop that families and battlers drivel.

Latham has to make some personal changes;  discipline must be added to his distinctiveness.  He can connect with the electorate, he has the language, sometimes too much of it, but he will learn.

As Whitlam wrote of Latham, "he has the background, skills and capacity to make a substantial contribution to the Party and the Parliament for a considerable period to come".  Gough's right on this one.

It is a big job, he has some big shoes to fill, but Mark Latham, can, in time be Prime Minister.


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Sunday, November 16, 2003

On the Road to Reform

While the transport sector has arguably been the subject of greater beneficial change than any other sector in the economy, a recent study indicates more is likely to come.

Tens years ago, aside from trucks and cars, the transport sector was largely government owned, union-run and uncompetitive.  While it directly accounts for just 1 per cent of economic activity, the sector impacts 25 per cent of total economic activity and all exports and imports.  As such the sector acted as a sea anchor on the nation's competitiveness.

Governments along with entrepreneurs and technology have steadily transformed the sector.  Governments have largely got out of operating transport businesses and concentrated on providing infrastructure and promoting competition.  Entrepreneurs have taken over ownership and invested heavily in technological, infrastructure and workplace reform.

As a result of these changes, many sections of the transport sector are now world competitive;  many transport entrepreneurs -- including Lindsey Fox of Linfox, Paul Little of Toll Ltd, Chris Corrigan of Patrick -- have made millions;  and the economy is better off.

There is, however, at least on the workplace reform, substantial scope for further improvement as shown by my Capacity to Manage Index.

The Index assesses the degree to which enterprise based agreements (EBAs) increase or decreases the flexibility of the firm.

Not surprisingly, the transport sector has in general much more flexible working arrangements than the other sectors examined to date (ie construction, food and automotive).  Also not surprisingly Patrick Stevedores has the most flexible EBA across the four sectors.

Despite the transport sector's generally more flexible workplace arrangements, most EBAs in the sector reduce rather than enhanced managerial capacity.  That is most transport firms would achieve greater flexibility, if they operated under the relevant award rather than under their own EBA.  This, of course, goes directly against the underlying purpose of EBAs, which is to tailor arrangements to the particular needs of the firm.

Some transport firms have particularly inflexible EBAs.  P&O Ports stands out with a rating of negative-16.  This was not only the lowest rating in the transport sector, but stands in stark contrast to postive-7 rating of Patrick Stevedoring -- its major competitor.  Another firm with a surprisingly inflexible EBA was Toll's stevedoring operations which had a rating of negative-15.  All three of these EBAs are with the MUA.  Clearly Toll and P&O have significant scope to improve workplace arrangements and to increase efficiency by adopting aspect of the Patrick's EBA.

Air Transport is another area which has potential for further improvement.  The best EBA in this sub-sector is Virgin's technical service (negative-1) followed by Qantas' non-pilot operations (negative-4).  Most other EBAs in air transport rated lowly, such as Australian Airports (negative-14), Qantas' pilots (negative-11), Sydney Airport Corporation (negative-13) and Virgin Blue Airlines (negative-9).

In terms of unions, while there is significant variations between EBAs with the same union, the Transport Workers Union appears to be the most amenable to a flexibility workplace.

Given the importance of the transport sector and its competitive nature, we should expect a new wave of reform focused on further optimisation of work place culture.


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Wednesday, November 12, 2003

Dinosaurs Struggle in Uncertain World

As anyone in business knows the world of doing business has become unpredictable, unstable and uncertain.  Internal business environments have changed.  Jobs for life have gone.  Loyalty is rare.  Big companies collapse as easily as small ones.  Mergers, acquisitions and constant flux are the order of the day.  Business vision appears short term.  The old and comforting idea of the firm protecting the people who work in it seems to have disappeared.  We feel threatened.  How do we cope?

Often the people who cope the best are the ones who understand their environment the most.  And there is a new business paradigm that explains a lot.

What's having a dominant impact on business, is that as the vestiges of command and control economies are being deconstructed into fully developed free markets the key elements that enable free markets to operate are entering the internal structures of firms.  Firms in effect are developing into mini free markets.

This simple idea that firms are moving away from being command and control pyramids and operating as if they are free markets themselves is central to understanding the new environment.

Free markets are an annoyance.  They are unpredictable, forever changing, don't care about the emotions or needs of suppliers and are entirely focused on the needs of customers.  Free markets are difficult to comprehend, only appear to have form and structure when looked at in retrospect and change as soon as we seem to understand them.  Free markets are scary because they appear to control us rather than we controlling ourselves.

Why would firms want to operate as internal free markets?  How can firms operate like free markets?  Wouldn't this create chaos?  Does this mean that firms no longer have responsibilities to the people who work in them?  Is this a dangerous new world?

What we forget about free markets however is that for some reason they have proven to be the system that delivers the highest quality economic and social outcomes to all in a society.  Free markets see through politics and focus on results.  We individuals are the free market.  We demand results.  We are unpredictable.  We have changing needs and wants.  But oddly when we are allowed to operate with lots of other individuals as free markets, we cooperate, coordinate, function as teams and pull together as a whole.  We do this as free markets because we want to.  Individuals come together as powerful but changing collectives under free markets.

So to it is with the new firm.  The same cooperative, self motivating human dynamic of free markets is the key element that enters firms when firms become internal free markets.

But what do free markets businesses look like?  Surprisingly they are familiar.  Traditional firms are pyramid structures of command and control.  Employees are supposed to do what employers want.  Free markets inside firms deconstruct employment control systems replacing them with wide varieties of commercial contract type relationships.  Under commercial type arrangements human dynamics inside firms are client rather than employment focused.

The processes are most readily recognisable in the retail sector.  Coles Myer is a traditional command and control company, steered from the top with entrepreneurial direction the preserve of an elite class of managers.  Like a huge ship, when it gets into trouble it can be slow to change.  This compares to the internally franchised structure of Harvey Norman which has taken important and profitable market share from Coles Myer.

The trick with Harvey Norman is that each department within their stores is a privately owned small business that utilises bulk buying and marketing advantages available through the Harvey Norman banner.  Go into the computer section of a Harvey Norman store and the small business owner of the computer department will be on the shop floor watching, coordinating and serving.  This small business structure coordinated through Harvey Norman's franchise rules, keeps Harvey Norman intimately alive to the fickle and changing demands of consumers.  Coles Myer cannot motivate its employee staff to the same level of self motivation that Harvey Norman systemically achieves with its shop floor, small business entrepreneurs.

The system doesn't assure Harvey Norman success, but it does mean that Harvey Norman's thousands of shop floor entrepreneurs can out-compete the few command and control entrepreneurs running Coles Myer.

But retail is not alone.  Information technology and housing construction also operate on internal free market business principles.

Most think however this development is not possible in traditional industrial sectors.  But one of the most startling examples of a free market firm is the little known, US giant Koch Industries.  This privately owned, media shy conglomerate began in Kansas in 1940, is now rated as one of the largest business in the USA, operates in 30 countries and has annual sales exceeding $US35 billion.  Koch Industries operates in oil and gas refining, shipping, chemical, plastics and feedstock, manufactures pollution control equipment, home furnishing components, seatbelts and tyres and runs cattle ranches to name some of their activities.

Their structure and management processes are built around their patented Market Based Management system which is their process of applying free-market dynamics inside their business.  In effect their business is a series of internal markets where units sell their services internally and externally.  Their management manuals emphasise the human behaviors required to make free markets work.  Arrogance is out!

Significantly, Koch Industries claim Market Based Management is the reason for their success stating "Command-based societies have found themselves unable to survive when faced with market-based alternatives, and command-based companies will suffer the same fate when confronted with market based competitors".

Is this the way of the future then?  The likely answer is yes but principally in societies dedicated to driving their economies down the free market path.  In free market economies, free market businesses are probably a natural and almost inevitable consequence in the human evolutionary story.  Command and control firms will survive but they face a powerful competitor.


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Tuesday, November 11, 2003

Inquiry into Privatisation of Regional Infrastructure and Government Business Enterprises

Submission to the House of Representatives Standing Committee on
Transport and Regional Services


SUMMARY

Over the past decade, the electricity and gas industries have seen considerable improvements in efficiency with lower prices and increased reliability.  These improvements have been evident both in the urban and rural areas.

While some rural areas have seen lower employment levels as a result of increased efficiency in the energy supply industries, the higher levels of employment in the industries under their integrated state monopoly structures were not sustainable and presented an unsound basis for prosperity.  In any case, the strained financial circumstances in which State Governments found themselves by the early 1990s were already bringing major cuts to GBE employment levels.

Deregulation and privatisation have been the means by which the improvements to prices, reliability and efficiency have been brought about.  Deregulation has involved disaggregating formerly integrated supply industries so that different segments of the supply chain are no longer affiliated and, where possible, competition is introduced within the different segments.  In general, this process accompanied by privatisation has resulted in a superior outcome than when supply businesses have been left under public ownership.  This reflects the inherently stronger incentive structures in private as opposed to public ownership.

Privatisation also relieves governments from the potential conflict of interest they have as an asset owner and as the law maker and upholder which creates the environment within which private and public enterprises operate.  That conflict of interest, the elimination of which was a major goal of national competition policy, can reduce the confidence of the private sector that a level playing field is in place and lead to investment uncertainty.

Finally, some deficiencies of the system are evident where the deregulation has not gone far enough.  Important in this respect is the ever-present danger that regulatory authorities will fail to achieve their objective of replicating a market outcome.  Regulatory authorities are prone to capture by populist interests and to set prices below their appropriate levels. (1)

Like other organisations, regulatory agencies also resist vacating an opportunity to regulate and find rationales to remain exercising control even when, as with most of gas transmission, competition offers adequate restraints on major suppliers.  Under such circumstances retaining regulatory control is likely to bring inefficiencies.


IMPETUS TO AUSTRALIAN INFRASTRUCTURE REFORM

Reforms in Australia were spurred by three different but associated factors:

  • seeking improved management efficiency,
  • neutrality in the dealings of state enterprises with other parties, and
  • privatisation of assets both to better meet these goals and to relieve budgetary pressures.

It was in fact the Hawke Labor Government that, initially in the mid-1980s, first embarked on some rather tepid movements in the direction of deregulation.  These progressively became more serious, especially in the early 1990s following a report on competition policy chaired by businessman/academic Fred Hilmer.

As well as attempting to dismantle layers of government restraint of business, deregulation had three other dimensions:

  • placing government business entities on a footing similar to private businesses and at arms length from the political process;
  • ensuring "open access" by users of and suppliers to natural monopoly facilities like electricity lines and rail tracks;  and
  • terminating as the exclusive preserve of government entities, certain activities including infrastructural facilities.

All three of these competition enhancing policy dimensions were predicated on the premise that the outcome would be lower cost supply and a better matching of the products consumers want with those producers provide.  These expectations of improved outcomes have been amply born out in the gas and electricity supply industries


COMPETITION POLICY AND THE ELECTRICITY
AND GAS INDUSTRIES

The National Competition Policy operates in two broad fronts:

  • the review of laws that restrict competition;  and
  • a national access regime and price controls over "essential facilities".

The basis of the Australian reforms and privatisations, in line with those in other jurisdictions, was a disaggregation of the previous monopoly over electricity supply into generation, long distance transmission, local distribution and retailing.

In the case of gas, production (the equivalent of generation) was always independently owned.  A long standing concern, albeit one that is receding somewhat, was with the concentration of production resources.  The New South Wales, Victorian and South Australian markets each were served by a monopoly gas source.  Efforts were made by the ACCC to force a competitive supply by requiring the different joint venture partners in Bass Strait and the Cooper Basin to market separately.  This would however have required the abrogation of contracts.

Electricity disaggregation was planned in Victoria concurrently with the privatisation but other states also embarked on a disaggregation of the industry.  Disaggregation in Australia, leveraging off the mistakes made in the UK, was conscious of the need to maximize the role of competition to provide the discipline for the promotion of efficiency and to prevent price gouging.

In Victoria and South Australia, generation was disaggregated to the maximum extent practicable -- essentially into seven separate Victorian suppliers and five in South Australia.  Queensland was similarly comprehensive but the NSW Government was unable to divide its generation units among more than three businesses due to trade union opposition.  Even in NSW this has proven to be generally adequate to ensure a competitive price, especially since there is additional rivalry from the Snowy/Victoria and latterly from Queensland.

It was intended for generation and retailing to operate in a totally deregulated market with distribution and transmission, which were viewed as "essential facilities" or natural monopolies, to be regulated.

At the onset, generation, transmission and distribution/retailing were to be structurally separated but there were no specific long-term measures to prevent re-aggregation.

Although retailing and distribution were sold as combined units, they were to be "ring fenced" to prevent the distribution business favouring its affiliate.  In the event all five of the original Victorian host distribution business/retailers now have separate companies handling the two activities.

Retail was a part of the electricity industry envisaged as being contestable and requiring no more regulation than is required of other retail activities.  In fact, although commercial supply is now largely deregulated, governments have been cautious about deregulating household supply.  Both in NSW and Victoria, retail competition at the household level has been accompanied by safety nets that make it unattractive for retailers to poach customers.  This on-going regulation of retail supply has resulted in some market confusion and is reported to have been the straw that resulted in two of the five original owners of Victorian retailers exiting the market.  Commercial customers have seen a churn rate from their host retailer of about 40% but the regulations in place have meant that fewer households have switched retailer.

Other developments have not followed the path that was expected.  In the case of transmission, a centrally planned provision was envisaged.  However, a situation recognised from the outset was that transmission and new generation are alternatives.  If transmission is provided free or at regulated prices this may discourage a more rational and lower cost development of new generation.

This led to provision being made for entrepreneurial interconnects in the National Electricity Law.  And Transenergie, a subsidiary of Hydro Quebec, has started building these entrepreneurial links.  This has in turn given rise to issues concerning the circumstances under which a regulated augmentation of links should be permitted.  The danger is that links which are financed by a compulsory charge on the customer, might lead to incentives to site generation in places that are distant from major markets.  If someone else is paying for transmission, the rational generation business will have little regard for the costs involved.


PRIVATISATION IN AUSTRALIA

"Until self-trained economist Edwin Chadwick came along, 19th-century Britain had a huge problem with its convicts bound for Australia:  most were dying before they reached the "fatal shore" down under.  Chadwick, however, proposed a solution as effective has it was simple.  Instead of paying sea captains by the number of convicts that boarded their ships, he suggested paying them for the number of convicts who disembarked from their ships -- under their own power.  It worked.  Soon after Chadwick's policy was implemented, convict survival rates surged to over 90 percent."

"Entrepreneurial Economics for Fun, Profit, and a Better World,"
by Alex Tabarrok (May, 2002)

Private ownership uses those same insights that Chadwick discovered two centuries ago.  It is based on incentives and, harnessed with competition to meet market needs, is the most powerful means of promoting efficiency and high living standards.

Fifteen years ago, following a century of increasing government ownership, it was a new concept.

Over the past dozen years, well in excess of $100 billion of previously owned government businesses have been sold to the private sector.  In terms of industry sector these were dominated first by the government's half float of Telstra and secondly by the electricity and gas industry.  Electricity and gas comprised 27 per cent of the sales.

Moreover, the sums raised from privatisation understates the magnitudes involved since, concurrent with and subsequent to it, there has been considerable new private investment in areas formerly reserved for government.

Privatisation in Australia was sparked by the Thatcherite revolution.

The Federal Labor Government in the 13 years from 1982 privatised areas where government business entities were heavily involved in a competitive business environment.  The entities included the Commonwealth Bank, Qantas and the Moomba to Sydney pipeline business.

Massive impetus to privatisation was given by a collapse of State Government financial instrumentalities in the early 1990s.  Not only did this reveal mismanagement that shook the confidence of those championing State owned business, but the consequences also placed the State Governments that had presided over these businesses in a parlous financial position.

The most serious was that of Victoria and the Liberal/National Government elected in 1992 embarked on a vigorous privatisation program.  Victoria's privatisations were worth $30 billion, equivalent to twice the value of the other states combined.

Revenues raised by privatisation in each jurisdiction are shown in Chart 1.

Chart 1

Sales of Victorian electricity assets between 1993 and 1999 realised $21.4 billion, with gas assets realising a further $6.5 billion.  These funds comprised the lion's share of the State's $30 billion asset sales and were used to pay off State debt which was reduced from 26.7% of State Gross Product to 3.1% in June 2000.

According to the Auditor-General, (2) excluding certain franchise fees and other payments the estimated sales values and the average Price/Earnings as follows:

Table 1

SALE PROCEEDS AND EARNINGS MULTIPLES
ACHIEVED FROM THE SALE OF ELECTRICITY ENTITIES (a)

PowerNet
Victoria
Southern
Hydro Ltd
Electricity
generation
businesses
Electricity
distribution
businesses
P/E multiples Average12.314.512.013.9
Sale proceeds ($m)2,5453989,0018,270

(a) The earnings multiples are based on projected earnings before depreciation, interest, tax and abnormal items (EBDIT), as per the Information Memorandum for each company (in nominal dollars).


The Auditor-General put the annual savings, net of dividends that might otherwise have been expected, in 1997/98 at $760 million, a sum that would have been expected to increase year by year.  This was equivalent to some 9 per cent of the State Government's own taxation raisings.  Furthermore, the debt alleviation and other reforms to State Government finances led the debt rating agencies to raise the State's rating from A-1 to AAA.  This brought about further savings in terms of interest charged on debt.

Although Victoria's asset sales progressed somewhat independently of the National Competition Policy reforms, the sales actually brought a melding of the deregulation, and privatisation policy strands targeted at business efficiency.

Electricity and gas asset sales across Australia raised over $38 billion during the decade to 2001.  Aside from Victoria, only in South Australia were assets comprehensively privatised.

Chart 2 illustrates the sector's asset sales by State

Chart 2


OUTCOMES OF THE NATIONAL ELECTRICITY AND GAS REFORMS

PRICE OUTCOMES

In real terms electricity prices have been reduced over the six years to 2002/3, years that roughly corresponded to the period during which privatisation and market provision took place.  Except for larger customers, the period was largely characterised by price controls rather than a true market provision.  Nonetheless an increasing share of the market became contestable even though price caps were in place for the smaller customers.

Having prices being set by government institutions is highly imperfect.  However, the institutions advising on the price setting are somewhat at arms length from the political process and are, therefore, more attuned to the need to ensure prices are cost-reflective rather than politically set.

In the period under consideration, electricity prices were reduced for almost all customers.  Those customers in rural areas saw a lesser degree of price falls as suppliers sought opportunities to rebalance their tariffs away from the cross subsidies that were (and remain) in place.  Of course, it could be argued that those cross subsidies confer a benefit on the customers who see lower prices but that benefit can only be at the expense of the customers doing the subsidising.  And the subsidies create artificial incentives to consume more power where it is more expensive to do so and less power where it is cheaper to do so.  The net effect of the pluses and minuses is negative for the community as a whole.

Chart 3 illustrates the price movements that have occurred (expressed in 2002 cents per kwh).  Farming tariffs are used as a proxy for the regional prices.

Chart 3Source:  Productivity Commission


These price outcomes stem from a number of different factors that are addressed in subsequent part of this submission.  Chief among them are the lower costs brought about by privatisation and corporatisation including:

  • eliminating over-manning at power stations;  thus in Victoria, there were in the early 1990s some 10,000 people employed in electricity generation compared to less than 2,000 direct employees today (to which should be added the equivalent of about 500 in employee equivalents involved in contracted-out work);  this has taken place in a system that has increased its output by 35 per cent.
  • improving the operations of the power stations so that they are available to run for a greater amount of time;
  • reducing distribution costs from innovations like live-wire maintenance;  and
  • outsourcing generally, including competitive bidding for extensions and augmentations.

These and other economies have more than offset the increased costs that have developed as a result of the load becoming more peaky and requiring increased capacity due to the growth of summer air-conditioning demand.


SYSTEM RELIABILITY

Increased prominence has been given to system reliability after well publicised area-wide failures in the north east of the North America and in Italy.  Some have placed the blame on such failures on the market system putting a greater priority on profit maximisation and correspondingly reduced emphasis on built-in redundancy.

A sample of two major failures is a slender basis for building an empirically based case.  This is especially so when it is considered that the other major failure -- and one involving a more prolonged outage -- was that of the publicly owned system serving Auckland.  Even in this case some writers (e.g. John Quiggin) have sought to portray it as a failure of privatisation since the New Zealand system had been corporatised. (3)

It is however likely to be more than coincidence that the recent failures in Italy and the north east of North America were widespread.  This is because systems have developed to be far more integrated over the past few years.  The increased integration has been put into place to allow trading of power so that supply is at lower costs and to allow greater sharing of power in emergencies, with the first of these being the dominant motivation.  Increased integration, as well as offering back-up to combat a localised outage, also brings the potential to create rolling outages as a result of the integration.  This was the case in both the recent major outages.

Even so, the US Federal Energy Regulatory Commission (FERC) has sought to encourage greater integration with its proposal for a Standard Market Design with all significant supplies and loads being brought within one of five regional groupings.  This is facing opposition, though largely from jurisdictions that would see power from their areas exported to high price areas, thereby raising the price in the exporting area.

One disturbing feature in the developments of integrated markets in the USA has been the lag in new transmission developments.  The following chart illustrates a seemingly accelerating decline in transmission relative to demand.

Chart 4Source  FERC


The reduction in transmission capacity in relation to demand doubtless contributed to the rolling breakdown in the north east and was also a factor in the Californian "system meltdown".  The reasons for the US reduced capacity build include opposition by local NIMBY groups to power lines crossing land near to them and the difficulties in arranging for adequate remuneration.  The (FERC) has sought to encourage increased transmission including through approving "merchant" transmission that is built entrepreneurially and which depends on users' willingness to pay for its viability.  Such plants with present alternating current technology present considerable control problems.  They are practical with direct current and Australia has two of the most notable examples, though neither has proven to be commercially viable.

Lack of transmission capacity is not a major issue for system reliability in Australia's electricity industry.  Those seeking transmission augmentations largely make their case on cost savings through the availability of cheaper power.  This reflects a situation of overbuilding of electricity transmission (and of base load power plants) under the integrated government systems that prevailed prior to national competition policy.

At issue with transmission in Australia and elsewhere is determining the appropriate incentives to build the correct amount of new capacity.  The problem is plagued by the natural monopoly features thought to be inherent in electricity transmission and the alternative means of meeting load growth through either transmission and generation.  Where generation is market-provided and transmission is supplied by a regulator deeming a market to require it, there are great risks of the alternative decision routes creating inefficiencies.  These arise either because the regulated approval is over-conservative or because the threat of such approval might undercut the profit projections for a new merchant capacity generator.

The Australian transmission grid, much of which was overbuilt under the integrated state supply systems, has continued to expand as shown in the chart below.  Even so, the means of bringing new transmission capacity on stream and at the right time continues to be an area of considerable discord in Australia and elsewhere.

Chart 5Source  ESAA


POWER STATIONS' EFFICIENCY LEVELS

Since markets provided the disciplines to force improvement, there have been some quite dramatic advances in outcomes.  The availability of power stations to run is one indicator of the readiness of power stations to offer electricity into the grid.  A high level of availability will mean a system that needs less reserve capacity, thereby making cost savings, and/or a system that is more reliable due to the capacity ready to be called into supply.

Chart 6 shows the improvements in power stations' availabilities to run across the different jurisdictions.  The privatised Victorian system's performance is on a par with that in other jurisdictions in spite of it being based on brown coal stations which are intrinsically less flexible than gas and black coal fuelled stations.  The privatised South Australian system is now leading in availability to run.

Chart 6Source ESAA


An even more impressive outcome emerges from analysing labour productivity.  Measured in terms of electricity output per employee, over the eleven years from 1990/1 productivity increases of 79 per cent, 130 per cent 42 per cent and 103 per cent were achieved for NSW, Victoria, Queensland and South Australia respectively.  While this overstates the increase as a result of the greater use of contractors, it is clear that a vast upsurge in efficiency has taken place.  The increased output per worker has been achieved with lower pool prices and contract prices that even in nominal dollar terms remain below the levels set on the basis of accountants' advice for the vesting contracts.

Moreover, this has been achieved without major new capital spending.  The legacy of over-build from the pre-competition era was such that there has been little augmentation over the past decade.  And where new plant has been built, much of it is in peaking capacity which tends to be more labour intensive as a result of its irregular usage.

Chart 7 illustrates productivity improvements.

Chart 7Source:  ESAA


It is true that these improvements in productivity had an adverse effect on the employment in areas where generation takes place, especially the Latrobe and Hunter Valleys.  However, employing excessive numbers of people is not a sound means of ensuring sustainable economies, either national or regional.  In many cases the electricity businesses in the pre-Hilmer era were used as a sink for job creation but such policies, a re-run of which can be observed in the case being made for subsidising wind power, are always likely to be counter-productive.

There are those that argue, again in the context of wind power, that early action to catch a wave of the future will leave Australia well placed to reap rewards as the technology develops.  Such notions are ill-conceived and have little empirical support.  Of all the new technology based developments the world over one is hard pressed to find a single instance of subsidies and successful enduring government winner-picking.  Certainly not the telephone, the computer (IBM got nothing) the jet engine, the motor car, the tv.  Certainly not man-made fibres, the airplane, software or microchips.  Indeed, as attested to by countless failed government created "technology parks" (including our very own "multifunctionpolis"), government patronage often brings the kiss of death.


THE RELIABILITY OF DISTRIBUTION BUSINESSES

For Victoria, while comprehensive data was not kept of reliability prior to disaggregation and privatisation, there is sufficient evidence available to be confident that the reliability of the system has improved.  This is shown in Chart 8.

Victoria's Essential Services Commission collects data by distribution business.  The two charts below outline the data on minutes off supply.  They show a progressive improvement in all five distribution businesses and a marked improvement since 1993/4, the last full year of operations of the SECV.  Although the reliability of the rural system, a proxy for which can be seen on the second part of the chart with Powercor and TXU, is not on a par with the urban system it has shown a clear improvement over the period.  Rural systems generally are not as reliable as urban systems for a number of reasons.  These include the inherent thinness of demand and consequent inability to justify the same level of built-in redundancy, and the longer distances that crews must travel to fix breakdowns.

Chart 8
Source:  http://www.esc.vic.gov.au/apps/page/user/pdf/ElecDistReport_CalendarYr2002_August03.pdf


IPART of New South Wales also collects this sort of data for the state's corporatised distribution businesses.  As the following table shows, the number of planned interruptions in NSW appears to have increased over recent years, particularly outside of the main urban area covered by EnergyAustralia.

Unfortunately information is not available on unplanned outages and the history is not readily available for earlier years.

Table A4.5  Number of planned interruptions to supply

DNSP1998/991999/002000/012001/02
Australian Inland185363442749
Country Energy6,419
   Advance Energy1,5191,6871,648
   Great Southern Energy2,3802,6132,142
   North Power1,7662,4702,553
Energy Australia850983986967
Integral Energy1,4282,1562,8862,841
Total8,12910,27210,65710,976

Table A4.6  Number and percentage of planned interruptions to supply where
DNSPs did not provide the required notice to affected customers

DNSP1998/991999/002000/012001/02
No.%No.%No.%No.%
Australian Inland00.041.1112.500.00
Country Energy921.4
   Advance Energy372.4181.1201.2
   Great Southern Energynananana290.9
   North Power140.840.2120.5
Energy Australia202.4202.0121.240.4
Integral Energy 53nana140.6732.570.2
Total710.9600.61481.41030.9

Source:  Electricity distribution and retail licences Compliance report for 2001/02 Report to the Minister for Energy;  http://www.ipart.nsw.gov.au/,


Although the information for NSW is fragmentary, this indicator would appear to suggest the system in that State has not shown the degree of improved reliability that is apparent in the privatised Victorian system.  Other evidence that may similarly be interpreted to show other than an expected level of improvement includes data on call centre drop outs and street light repairs.


GAS SUPPLY INDUSTRY EFFICIENCY LEVELS

The gas industry has seen quite remarkable improvements in efficiency over the past decade.  Sales per employee in terms of gigajoules have increased more than fourfold.

Sales and employment are shown in the following chart.

Chart 9Source:  AGA


Real gas prices have tended to fall in Victoria.  For business tariff customers in Victoria and WA have declined by between 4 per cent and 25 per cent.  Prices for small business in non-metropolitan WA increased by around 5 per cent over the decade to 2001.

For household users in Victoria, prices in 2000/1 were 7 per cent above 1990/1 levels but 7 per cent below 1993/4 levels.  The table below summarises the trend for TXU, a major rural supplier.  Household tariffs were fixed by regulation over the period and therefore do not indicate market factors.

Real gas price trends -- households, TXU Retail (Victoria)
1990-91 to 2000-01 (index 1990-91=100)

Metropolitan and non-metropolitan
1990-91100.0
1991-92103.5
1992-93106.1
1993-94114.0
1994-95113.4
1995-96109.9
1996-97110.7
1997-98111.9
1998-99109.8
1999-00104.6
2000-01107.4

Note  Real price indexes were calculated using the tariff applicable to average annual consumption level of 57.8 GJ.  Consumption during the winter months June to September was assumed to be 55 per cent of annual consumption.  Tariffs were deflated by the CPI (All groups) for Melbourne.  The nominal price series for 2000-01 exclude the Goods and Services Tax.  Prior to January 1999, prices were based on Gas and Fuel Corporation tariffs.

Data source:  PC estimates based on ABS (Consumer Price Index, Australia, Cat. no. 6401.0);  Vistoria Government Gazette (1997 and previous issues);  Victoria Government Gazette (1998).


Real average prices for (mainly large) business contract customers, which are not fixed by regulation, appear to have declined in Victoria and WA.  The trends for individual contract customers will depend on the extent of their unique transmission, distribution and retail charges.  The figures below illustrate this.

Real gas price trends -- business, AlintaGas (WA)
1990-91 to 2000-01

Real price trends -- business, TXU Retail (Victoria)
1990-91 to 2000-01

Note:  Price indexes were calculated using an annual consumption level of 500 GJ for a small business and 10,000 GJ for a medium sized business.  The pattern of consumption is assumed to be uniform throughout the year.  Prices were deflated by the CPI (All groups) for Melbourne.  The nominal price series for 2000-01 exclude the Goods and Services Tax.  Business prices do not vary between metropolitan and non-metropolitan areas because uniform tariffs apply throughout TXU Retail's franchise area.  Prior to January 1999, prices were based on Gas and Fuel Corporation tariffs.

Data source:  PC estimates based on ABS (Consumer Price Index, Australia, Cat. no. 6401.0);  Vistoria Government Gazette (1997 and previous issues);  Victoria Government Gazette (1998).


There is little trend data on reliability of gas services but the ESC in Victoria assessed reliability to have remained stable between 1999 and 2001.


GAS TRANSMISSION DEVELOPMENTS

Existing gas pipelines have not required any special incentives for expansion to ensure on-going system security and to meet augmented demand.  One exception to this appears to be the Dampier to Bunbury Natural Gas Pipeline which has a regulated price cap imposed upon set at a level that the pipeline owners' claim will not only require its sale but will also make expansion of capacity to meet demand growth nonviable.

Price capping will always carry the potential for regulatory mistakes, like that claimed to have taken place with the DBNG pipeline, and consequent under-building.  For this reason and to allow a market (rather than politically) determined expansions government institutions should exit regulation of pipelines that are not presently in place and of those where more than one pipeline serving a load allows workable competition.

The ending of the regulated monopolies in gas pipeline provision that followed from National Competition Policy brought a raft of new pipelines including the Duke Energy pipeline from Bass Strait to Horsley Park (Sydney) and the SEA Gas line from Port Campbell to Adelaide.  However there is clear evidence that the regulatory arrangements are causing a hiatus in new developments.  One example of this is the decision by Duke Energy, one of the most aggressive builders of new pipelines, to cease examining new build opportunities.  Duke Energy has cited regulatory measures as the reason for this decision.

Table 2 below identifies recent new pipeline projects.

Table 2

ProjectPotential
consumers
Competitive
tender
held
Estimated
project
value
Outcome
Tasmania
(2002)
385,000Yes$200.0mProject delayed -- ongoing government funding negotiations with preferred distributor
Loddon-Murray Region
(2001)
15,000Yes$50.0mProject shelved
North Bellarine Peninsula
(2000)
4,000No$11.0mProceeding following government funding -- completion due 2004
Barwon Heads
(2000)
1,300No-Project deferred
Cardinia Shire
(1999)
2,300No-Completed
Yarra Ranges
(1999)
14,000Yes$16.0mProject shelved
East Gippsland
(1999)
22,000Yes$14.0mProject delayed
Central Ranges
(1999)
50,000Proposed$96.0mProject delayed

Source:  AGA


GOVERNMENT AND ENERGY OPERATIONS

Deregulation has enhanced the level of improvement, confirming the judgements stemming from applied economic theory which would predict positive outcomes from clear ownership rules and a competitive environment.  The present arrangements with either private ownership or publicly owned entities operating under company law have brought vast improvements in efficiency and lower prices with increased reliability.  Few would argue for a return to integrated monopolies in the energy supply industry.

Indeed, it is Government intervention that has given rise to many of the developments where the energy market has not delivered as beneficial an outcome as might have been hoped.  These intrusions go beyond the sort of commercially directed interventions discussed above and include regulatory over-reach by the "independent regulatory agency", the ACCC.  Such over-reach has had a disincentive effect and has distorted investment decisions, particularly with respect to gas.

Privatisation is often cited as having brought increased prices and reduced reliability.  However, a cool assessment of the Australian energy sector has shown it to have brought the opposite effect.  Privatisation offers advantages over corporatisation in four areas.

First, governments as owners are always likely to interfere or place particular pressures on the management to operate in ways that are not fully commercial.  This may well be the case, for example, with the enterprise agreements.  The corporatised firms in NSW and Queensland are aware of their shareholders' opposition to Australian Workplace Agreements that involve a much reduced role for trade unions.  Accordingly it is unlikely that they would seek such an approach rather than Enterprise Based Agreements, especially such agreements that did not involve a key role for trade unions.  Such restrictions on management options would tend to reduce the firms' relative efficiencies.

Secondly, government ownership has the potential for appointments that are based on patronage rather than management capabilities.  NSW government firms learned some very hard lessons about the dangers of not ensuring fully professional management.  One was delivered by Victorian retailer Powercor, which signed contracts for electricity from NSW's Pacific Power at knock down prices.  The NSW Government tried to wriggle out of the contracts but the courts upheld the contract.  As a result, NSW taxpayers have incurred a loss of some $600 million.

Thirdly, ownership even when there is arms length management, cannot eradicate the conflict of interest between the government as a player and the government as the upholder of the law.  An example of this is illustrated by the NSW Government's actions with regard to an unwelcome contract signed by EnergyAustralia.  EnergyAustralia, the biggest retailer in the NSW (and in Australia), signed a 35 year deal with an American firm for two new power stations, Redbank 1 and 2.

Soon after the deal was struck, the price in the market halved and remains 30 per cent below the Redbank contract price.  Some estimates put the contract loss on at $750 million.  Redbank 1 has been operating for the past two years.  But Redbank 2 is still not built and the NSW Government set up an inquiry into it.  Citing greenhouse gas emissions, the Government has refused it development approval, thus avoiding an onerous contract.  Using approval processes to cancel debts smacks of banana republic government practice and could undermine confidence in this and other areas.

A further example of the over-use of government influence in pressing for a commercial outcome is seen with the NSW electricity transmission operations.  The NSW Government also placed a major priority on having the authorities approve a new regulated electricity transmission line to South Australia.  In pursuing this regulated investment approval for a line that would benefit the state owned power stations the NSW government became a participant in an activity which should have been resolved by commercial considerations and established regulatory procedures.

Another instance of counterproductive policy approaches that are only likely to occur with government ownership was cited by the Parer inquiry. (4)  The Parer committee was highly critical of arrangements that NSW and Queensland have in place to try to prevent electricity price volatility.  These involve a form of mandatory insurance.  The Parer report argues that the arrangements impede competition and market efficiency.

Fourthly, government owned firms have a greatly reduced capacity to transform their management.  Private firms' owners have an exit strategy involving selling the business to new owners where these owners consider they can operate it more profitably.  Such reselling has occurred on at least a dozen occasions with the Victorian and South Australian privatised gas and electricity businesses.



ENDNOTES

1.  Regulatory arrangements may also place an undue priority on risk avoidance and therefore place upward pressure on contract prices, a feature of the regulated prices in South Australia which rose 25 per cent in 2003.

2.  http://www.audit.vic.gov.au/mp98/mp98t&f.htm, paras 3.8204-3.8206

3.  The most well known Australian failure, Victoria's gas outage in 1998, was for a system that had always been under private ownership.

4.  http://www.energymarketreview.org/

Friday, November 07, 2003

Corporate Effort

Support for reform has faded, but business can still pick up the pace.

The business sector -- more specifically, the large resources companies - played a key role in economic reform.  During the 1970s and 1980s, they maintained large teams of policy people on staff, who made seminal submissions to virtually every inquiry, study or investigation.  They funded a host of independent analyses from universities, think-tanks and consultancies.  They provided leadership and backbone to the many business groups that then promoted reform.  They gave courage and political support to politicians, and their leaders participated directly in the debate.

This no longer happens.  The policy teams are largely gone.  The financial support for independent research has declined and in many cases has been shifted to anti-market groups.  Business groups, with some exceptions, have gone quiet and politicians receive little public support from business for further reform.

This does not mean that business has gone into hibernation.  As a result of deregulation and market-based reform, companies have been on a treadmill of internal reform to increase efficiency.  Indeed, the pace of change has been unprecedented.  Companies have understandably shifted their focus from changing the economy to changing themselves.

To a degree, this is to be welcomed.  Few businesses have taken full advantage of the scope for internal reform and the opportunities that are allowed under the present regulatory framework.  And therefore, even on a public-benefit basis, the best return for their effort lies with internal reform.

There are other reasons for the shift in focus from economic to internal reform.  First, many of the big-ticket reforms that affect the private sector have been done, with the big exception of reform of the labor markets, which remains incomplete.  Second, the remaining reforms are, in the main, outside the expertise and operation of the business sector, such as higher education, public hospitals, and welfare.  While private hospitals and universities exist and could expand, the public sector will remain the dominant funder and provider.  Third, companies and industries have become more global and therefore less focused on Australia and its reform needs.  Fourth, corporations are increasingly unwilling to risk what is left of their reputations to promote market-based reform.  Corporations, in large part because of their role in promoting and implementing market-based reform, have been subject to a concerted campaign of "brand-mail" by the opponents of reform.

A recent example of this campaigning is the RepuTex Index, which provides a public soapbox for anti-market advocacy groups such as Greenpeace, the ACTU and the Ethics Network, to shame and blame corporations.  Of course, the excesses of the dot-com bubble, many cases of corporate fraud and other examples of managerial capitalism run riot have not helped the standing of the sector in the public's eye.  Finally, business leaders, like politicians, have become lazy, content to reap the benefits of past reforms while not pushing for more.  If this continues, Australia's capacity to compete and prosper will also begin to wane.

What it means is that a key source of support for reform has waned.  This has contributed to the pace of reform slowing at the national level and going into reverse at the state level.  However, the main fault lies not with business but with short-sighted politicians and the excessive power given to fringe political parties.

Nevertheless, business support for economic reform can be mobilised.  First, reform of the Business Council of Australia (BCA) is needed.  The BCA is potentially an important institution as it brings together the big corporations across all sectors.  During the 1980s and early 1990s, its contribution to reform was profound.  It lost its way in the mid-1990s when it was restructured to allow select chief executives to speak on behalf of the corporate sector as a whole.  Because its members were not willing to put their own companies' reputations on the line for the greater good, the BCA has since avoided taking a stand on most tough issues and has gone quiet on reform.  This can be changed by emulating the structure and personnel of the New Zealand Business Roundtable, which has kept the torch of reform burning despite a hostile government.  The ascendancy of Hugh Morgan to the presidency of the BCA is a very positive sign.

Second, even though companies have gone global and the "branch office" mentality reigns, global corporations can be persuaded to invest in public-interest issues in Australia.  After all, they did so in a big way in the 1980s.  For example, while the multinationals have cut policy staff in Australia, they have expanded these resources in the region, often in Singapore.  These companies need to be convinced that investing in policy change in Australia is worth their while.

Third, businesses should recognise that good corporate citizenship does not just mean giving money to charity (worthy though it is).  It also means helping make the case for reform.  Reform is, after all, not only good for shareholders but for society as a whole.

Tuesday, November 04, 2003

Team Bracks Now Facing the Hard Yards

It is approaching crunch time for the Bracks Government on fiscal policy.

The pressure for even more spending is mounting and while the state's finances are in good shape, they are based on fragile foundations.

The evidence was provided in and by the reaction to the Financial Report of Victoria 2002-03 released this week.

The Report indicated that the States budget sector ended the 2002-03 fiscal year with a surplus of $236 million and net debt of $1.3 billion.  While the realised surplus was half the level forecasted in the budget, the fact that the budget was in surplus and debt levels low, set off calls for many quarters for more spending and borrowing.

Naturally these pressures exist in any democracy.  The calls for more spending and borrowing however, overlooked a number of crucial factors.

First, under accrual accounting standards adopted by governments in the 1990s, the budget bottom-line is the difference between recurrent revenue and recurrent spending.  It does not include spending on new capital works.  Indeed it measures the amount of funding, available to invest in new assets.  Therefore pushing the budget into deficit, as demanded by many, would result in the borrowing to pay the wages bill.  This was that very action that brought the Cain/ Kirner Governments and the state's economy to a halt over a decade ago.

Second, spending on public infrastructure is currently at very high levels and the problem lies not with it quantity but its quality.  The State Government directly spent a total of $3.3 billion on capital works in 2002-03.  This was 25 per cent more than the previous year.  Much "public" investment is now, however "off-budget" and undertaken by the private sector through the Private-Public Partnerships (PPP) and the privatised businesses.  In 2002-03 alone the State Government made commitments through the PPP program to capital works totalling $4.5 billion.  The privatised businesses also have a hefty capital works programme underway.

Third, the budget surplus was only achieved as a result of massive $900 million revenue windfall from the housing boom.  While the housing market, with the exception of the inner city apartment sector, is unlikely to collapse, turnover is expected to slow in the near term.

Fourth, the Government once again failed to control public sector wages.  During 2002-03 the public sector wages bill grew by 7.7 per cent and was $500 million over-budget.  As a result expenditure growth once again outstripped revenue growth, despite the revenue windfall.  Moreover, decisions were made during the year that resulted in a 10 per cent increase in future wages liabilities.

More ominously the public sector unions have begun campaigns for huge increases in wages which even if meet half way will send the budget into the red.

As the Auditor General warned last year, the State's finances are, despite there rosy appearance, in a fragile state.  The budget is excessively reliant on income from a housing bubble and the government has proving unable to control public sector wages growth.

The last thing the State economy needs is a reversion to the policies of the distant past, where the government borrows supposedly for infrastructure, but with the proceeds used to fund declining revenue and excessive wages bill.  And the Bracks Government knows it.


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Sunday, November 02, 2003

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